How much does Onka cost?+
Nothing right now. Founding partners get full access free while we build together. The plan for later: you only ever pay for a confirmed Onka reservation that actually shows up. No commissions, no per-cover charges, and your own walk-ins are never billed. Diners never pay to book.
How long does it take to get set up?+
One onboarding session. We sit down with you in person around Metro Cebu, map your tables and hours, and bring in your existing bookings from whatever you use today, whether that’s a paper book, an Excel sheet, or another app. You can be taking bookings the same week.
Do I need special hardware?+
No. Onka runs in the browser on any phone, tablet, or laptop you already have at the host stand. Nothing to install, nothing to buy.
Can I still take walk-ins and phone bookings?+
Of course. Walk-ins and phone reservations go into the same book and floor plan as online bookings, so your hosts see one picture of the night. And walk-ins are always free. We never charge for guests you brought in yourself.
Can guests change or cancel their own booking?+
Yes. Guests manage their reservation from their Onka account, so they can move the date, time, or party size, or cancel, without tying up your phone. Every change flows straight through to your reservations and floor plan.
Can my managers and hosts have their own logins?+
Yes. Invite them by email from Accounts and give each one a role — owner, manager, or staff. They sign in as themselves and land in the same portal, so nobody is sharing a password at the host stand.
Can I take bookings on my own website?+
Yes. The Booking Widget screen gives you a booking form to embed on your site or link from your socials. It reads the same availability and writes into the same book, and every reservation is tagged with the channel it came from, so Reports can show you which one actually fills tables.
What happens after the guest leaves?+
Guests can rate the visit and leave a note, and it shows up under Reviews with your average and the star breakdown. The visit is also written into that guest’s history in the Guestbook, so the next time they book you already know them.
Is there a contract or lock-in?+
No. Onka is free while we build together, and you can leave anytime. Your bookings and guest book are yours. If you ever go, we'll hand over all of your data.